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Five imperatives insurers must get right by 2026

Navigating the Future of Insurance

Author

Frank Schepers and
Sina Thieme
August 08, 2025

The insurance industry is at a crossroads. While technology has been reshaping the sector for years, the pace of change is now exponential, and the next 18 months will separate the innovators from the laggards.

In a recent podcast, industry experts Frank Schepers and Sina Thieme discussed the impact of technology on insurance, exploring topics such as risk modelling, data analysis, and distribution channels.

From this, five urgent priorities emerged – each one a call to action for insurers who want to thrive in a rapidly evolving landscape.

In summary… the time for incrementalism is over

The next 18 months will define the next decade of insurance. The tools are available. The capital is flowing. The risks are evolving. The only question is: who will act boldly enough to lead?

To succeed, insurers must:

  • Differentiate with AI, not just deploy it.
  • Close the protection gap with data-driven innovation.
  • Navigate capital complexity with agility and foresight.
  • Reinvent distribution for a digital-first world.
  • Master their data to power every decision.

This is not a time for cautious evolution. It’s a time for decisive transformation. The insurers who embrace this moment will not only survive—they’ll shape the future of the industry.

Authors

Photo of Frank Schepers

Frank Schepers

Global Leader, Insurance Consulting and Technology

Photo of Sina Thieme

Sina Thieme

Senior Director, Insurance Consulting Technology