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2024 sustainability report

Taking action to create sustainable value

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At WTW, we focus on sustainability because doing so contributes to our overall performance and success.

It enables us to make decisions today and mitigate risks that impact our long-term value.

This report outlines the progress we made toward our sustainability goals in 2024 and where we’ll focus our attention in the future.

Environmental

As a global company serving more than 140 countries and markets, we know our operations impact the environment, and we have a role to play in mitigating that impact.

2024 highlights
  1. -29%

    Decreased emissions by approximately 29% from 2019 driven by purchasing renewable energy and reducing travel

  2. Transitioned to cloud-based data centers with more sustainable practices

  3. Validated WTW's near-term and long-term emissions reduction targets with the Science Based Targets initiative (SBTi)

  4. Re-assessed WTW’s physical and transition risk and opportunity analysis supported by WTW's Climate Practice and published in our Task Force on Climate-Related Financial Disclosures report

  5. Calculated WTW 2024 Greenhouse Gas (GHG) emissions and further developed a data collection program to support ongoing calculations of GHG emissions in line with the accepted GHG Protocol

People and community

The people and community pillar of our sustainability strategy has people at its core — not just our colleagues and partners but also the people in the communities in which we operate.

2024 highlights
  1. +409K

    Colleagues completed over 409,000 hours of training through WTW’s learning and leadership development platforms

  2. Added new physical, emotional and mental health resources, including information on how to respond to distressing events, to our central wellbeing resources hub on the WTW intranet

  3. +2.1M

    Gave more than $2.1 million in charitable donations in 2024 through our business and office giving and charitable matches

Governance

Our governance strategy and company values emphasize the management of all relationships with fairness, decency and good citizenship.

2024 highlights
  1. Continued to require all colleagues globally to complete training on the WTW Code of Conduct

  2. Implemented programs to continue to support and manage our data security, operational security and safety, and business continuity

By challenging one another, we create the best ideas to meet the needs of our clients, colleagues, investors, partners and communities.

We are proud of the work we have done to help WTW and our clients transform tomorrows and will continue these efforts.

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