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Transform 2021: Solving for new health and benefits imperatives

June 1, 2021

Employers can transform key elements of their health and benefits program to generate greater value and improve the employee experience.
Health and Benefits|Benefits Administration and Outsourcing Solutions|Talent|Wellbeing
COVID 19 Coronavirus

This series uncovers opportunities for employers to transform key elements of their health and benefits program to generate greater value to the company as well as improve the employee experience. As organizations navigate the pandemic and look ahead to a post-COVID world, they can empower and execute new strategies to meet the future needs of their workforce by:

  • Focusing on the health of their employees with vaccines, comprehensive wellbeing programs and a new take on preventive care
  • Improving cost management including specialty pharmacy and high-cost medical claims
  • Enhancing the employee experience and access to health care through digital health, communication and decision-support technology

Table of Contents

  1. The COVID-19 vaccine and employers: Frequently asked questions

    By Jeff Levin-Scherz and Chantell Sell Reagan

    Employers can help support employee efforts to obtain the highly effective COVID-19 vaccine.

  2. COVID-19 requiring employers to step up, expand wellbeing programs

    By Regina Ihrke, Katie Hansen and Lindsay Stortz

    With a direct connection between employee wellbeing and business success, wellbeing should be at the center of most human capital discussions.

  3. How employers can manage the cost of specialty pharmacy benefits

    By Katie Asch, PharmD and Cody Midlam, PharmD

    With new specialty pharmaceuticals in the pipeline, employers should prepare now.

  4. Benefits communication plays a vital role in employee experience

    By Kim Maitlin and Eric McMurray

    Benefits communication improves the employee experience, builds trust, inspires thoughtful decisions and drives positive behavior change.

  5. 5 ways to improve care and lower healthcare costs of high-cost claimants

    By Vincent Antonelli and Anne Richter, RN, MBA

    High-cost claimants are helping push healthcare expenditures to new highs, but employers can rein in costs while improving quality of care.

  6. Transforming healthcare: Experts look ahead to what’s coming next

    By Willis Towers Watson Experts

    Willis Towers Watson experts provide their predictions about the future of healthcare in 2022 and beyond.


Director, National Pharmacy Community Clinical Leader, North America

Population Health Leader, Health and Benefits, North America

Jeff is a practicing physician and has led WTW’s clinical response to COVID-19. He has served in leadership roles in provider organizations and a health plan, and is an Assistant Professor at Harvard Chan School of Public Health.


Senior Director, Health, Equity & Wellbeing Leader – North America

Director, Health & Benefits

Senior Director, Talent & Rewards

Senior Director, U.S. Consulting Pharmacy Practice Lead

Associate Director

North America Practice Leader, Communication and Change Management

Managing Director, Head of Health and Benefits, North America

Senior Director, Health & Benefits

Co-Leader North American Health Management Practice

Ryan Patschke
Senior Director, Talent and Rewards

Lydia Jilek
Senior Consultant, Health and Group Benefits

Ron Fontanetta
Health and Benefits Strategic Growth Leader

National Solutions Leader

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