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Workforce well-being — high-performance insights

2017 22nd Annual Willis Towers Watson Best Practices in Health Care Employer Survey

Health and Benefits|Wellbeing

February 1, 2018

The 2017 Willis Towers Watson Best Practices in Health Care Employer Survey shares employers’ current actions and future plans for employer-sponsored health benefits.

Employers seek to improve effectiveness of workforce well-being programs as they prioritize employee engagement

Increasingly organizations view their employee well-being programs as a key factor to attract and retain talent to build a healthy, high-performing workforce. Yet, with a disconnect between employer and employee views on program effectiveness, employers realize they have more work to do.

Key survey findings:

  • Employers aim to differentiate and customize programs from other organizations competing for talent
18% today, 72% in three years
  • Yet, 44% do not have a comprehensive health and well-being strategy today.
  • Employers and employees disconnect on the effectiveness of well-being programs. To learn more about employees’ views, explore our
Disconnect between employer and employee views
Source: 2017 Willis Towers Watson Global Benefits Attitudes Survey
  • Employers realize they need to make employee engagement in health and well-being a top priority.
87% importance over next three years, 32% progress over last three years
  • They are taking a broader view and focusing on all four components of well-being as they prioritize activities over the next three years. To learn about employers’ top three programs for each component of well-being by 2019, download our full survey report or the infographic (available to download at the top or bottom of this page).
84% physical, 71% emotional, 66% financial, 49% social

Best practices: Workforce well-being

A group of employers we define as “best performers” achieved significant competitive financial advantage by adopting best practices to control costs and improve efficiency. Related to adopting strategies to encourage and improve workforce well-being, they are ahead of “high-cost” companies on several key measures:

Best practices: Workforce well-being

Related content tags, list of links Survey Report Health and Benefits Wellbeing United States
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