How are Middle East and Turkey employers responding to sweeping changes in the workplace?

Rapid change in the workplace has created significant pressure points for organisations

To what extent has your organisation changed in each of the following areas in the past 3 years?

• 70% says our organisational culture
• 70% and 62% says our technology strategy and data strategy
• 68% competencies required in HR
• 65% says competencies required of leaders and managers
• and 62% say our ways of working (including increased flexibility)

Note: Percentages indicate "To a great or very great extent"

Employers face a jump in talent attraction and retention challenges (2020 vs 2022)

+145% for attracting talent and +107% for retaining talent

...and this is most evident in the digital talent sector

68% in digital talent and 60% in positions engaged in people analytics

Note: Percentages indicate those who are experiencing challenges "To a great or a very great extent"

AI and technology is a driving force of change

Factors expected to drive change in the ways of working over the next three years

• The amount and type of work we do using automation, AI and digitalisation: 65%
• How we source talent (e.g., contracting, offshoring): 59%
• Our use of skills-based placement of work: 59%

However, less than a third said they are effective at using technology or analytics to track and measure existing skills, or skills required to get work done.

Note: Percentages indicate "To a great or very great extent"

Employers look to take action in three strategic areas: work, Total Rewards and careers

Increase in percentage of employers expecting extensive changes globally

• Optimising work and job design: 50%
• Total Rewards philosophy: 80%
• How they define careers: 90%

Note: Numbers represent percentage of organisations who identify these as important HR capabilities over the next 3 years

Key actions for employers

• Reset your Total Rewards philosophy and strategy for the new hybrid work environment
• Set an overarching career enablement strategy
• Identify new sources of talent based on more flexible approaches to work
• Redesign jobs taking into account new skills, work value and changing employee preferences

About the survey: Middle East and Turkey findings are based on responses from 34 employers representing 35,000 employees across a range of industries. The survey was conducted October 28 through December 10, 2021.

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